Privacy

 

Mencap is committed to protecting your privacy. This statement is made in order to comply with the provisions of the Data Protection Act 1998 to inform you of Mencap's data processing practices which will govern the processing of your personal data.

How do we collect information?

We will obtain personal information about you when you enquire about our activities, register with us, become a member, make a donation or otherwise provide us with personal information. We may also receive information about you from third parties.

What information do we collect?

The types of information we might collect includes, names, addresses, gender, email addresses, telephone numbers, fax numbers, credit / debit card and direct debit details.

How do we use your information?

We will use your information to provide you with the information, products or services you have requested, for administration purposes, to further our charitable aims and to comply with the law. We may need to share your information with our trading subsidiaries, service providers, associated organisations and agents for these purposes.

We may also share your information with other organisations who share our charitable aims or other third party organisations that are supportive of our charitable objectives including corporate partners that we may work with. When you provide your details you will be given the opportunity to say you if you do not wish to consent to this, and you can change your mind at any time by contacting:

Database Support Team
123 Golden Lane
London
EC1Y 0RT
Email: almssupport@mencap.org.uk

To enable us to administer your query or order and to send you further information about our work we and our trading subsidiaries may review these details to help us understand more about you and to contact you about our fundraising, campaigning and other work.

Although we do not sell your details, we may sometimes exchange details with other charitable organisations with similar objectives to those of Mencap for mutual benefit. In addition, we may sometimes contact you with offers from companies that benefit Mencap and may be of interest to you.

By submitting your details to us, you are agreeing to allow us to share your details with our trading subsidiaries and other organisations as detailed above, including via email.

You can unsubscribe at any time by contacting:

Database Support Team
123 Golden Lane
London
EC1Y 0RT
Email: almssupport@mencap.org.uk

Do we use 'cookies'?

'Cookies' are small pieces of information sent to your computer and stored on your hard drive to allow that organisation to recognise you when you next visit.

Mencap may store information about you and your activity in cookies. If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.

If you want to stop cookies being filed on your computer in the future, please refer to your internet browser's instructions. Please note that by deleting or disabling future cookies you may not be able to access certain parts of our site.

What happens when you link to another site?

This privacy policy applies to the Mencap websites only. The Mencap website has links to other third party websites. Mencap does not pass on any personal information about you to any other site when you link to another site.

You should ensure that if you use a link from the Mencap website to another website that you read the privacy statement of any site which collects personal information.

How do we protect personal information?

We take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

Changes

If your personal details change, please help us to keep your information up to date by notifying:

Database Support Team
123 Golden Lane
London
EC1Y 0RT
Email: almssupport@mencap.org.uk

Under 18 year olds

If you are aged 18 or under, please get your parent/guardian's permission before you provide personal information to the Mencap website.

Your consent

By providing us with your personal data you consent to the collection and use of any information you provide in accordance with the above purposes and this privacy statement.

You also consent to our transferring your information to countries or jurisdictions which may not provide the same level of data protection as the UK, if necessary for any of the above purposes. If we do make such a transfer, we will, if appropriate, put in place a contract to ensure your information is properly protected.

Right of access

You have the right to ask for a copy of the information we hold about you, for which we may charge a small fee and to have any inaccuracies in your information corrected.

If you wish to see what information we hold about you, please contact:

Database Support Team
123 Golden Lane
London
EC1Y 0RT
Email: almssupport@mencap.org.uk

We reserve the right to amend this privacy statement at any time. If we do, we will post notice of the change on our website and your use of the site any after such changes are posted will be deemed to be your acceptance of such changes.

Last updated June 2008.